Need an independent baseline?
Start with an assessment or audit when the main priority is understanding risk, ownership and what to address first.
Engagement models
Choose the right way to engage Enki Tech.
Start from the decision, delivery result or operational problem—not from a list of technologies. Each format defines what the client receives, how work progresses and what responsibilities are required.
Start with the situation
Which statement is closest to your current need?
You do not need to diagnose the exact Microsoft service before making contact. Choose the closest business situation and refine the technical scope during qualification.
Have a defined change to deliver?
Use project delivery for a migration, remediation or technical workstream with an agreed target result.
Need help running the service?
Use L2/L3 operational support for complex incidents, backlog, planned change and continuous service improvement.
Need specialist partner capacity?
Use partner delivery when Enki Tech should contribute inside another consultancy or integrator’s delivery model.
Compare engagements
Four clear routes from need to delivery
The formats can be applied across Microsoft 365, Azure, identity, endpoint, collaboration, automation and AI-enhanced IT operations.
Assess and prioritize
Microsoft Cloud assessment & improvement plan
Best when
An environment with recurring incidents, unclear ownership, inconsistent controls or limited documentation.
Client result
A clear view of operational risk, immediate priorities and a practical roadmap for improvement.
Core outputs
- Focused discovery and stakeholder input
- Configuration, operations and dependency review
- Prioritized findings and recommended actions
- Executive summary and technical improvement plan
Format: Defined assessment
View full engagementDeliver a defined change
Project, migration or remediation delivery
Best when
A Microsoft 365, Azure, identity, endpoint or collaboration initiative that needs senior technical ownership.
Client result
A delivered workstream with controlled implementation, validation, documentation and handover.
Core outputs
- Scope, dependencies and delivery plan
- Hands-on implementation or migration support
- Technical validation and risk management
- Runbooks, handover notes and next-step backlog
Format: Project or workstream
View full engagementStabilize and improve
L2/L3 operational support & service improvement
Best when
An internal IT team that needs senior help with complex incidents, changes, backlog or service reliability.
Client result
Faster resolution, clearer ownership and a more supportable Microsoft Cloud operating environment.
Core outputs
- Complex troubleshooting and escalation ownership
- Change and risk input for Microsoft services
- Recurring problem and improvement backlog
- Operational documentation and knowledge transfer
Format: Recurring or retained capacity
View full engagementAdd delivery capacity
Partner delivery & subcontracting
Best when
A consultancy, integrator or technology partner with a specialist gap, peak workload or complex escalation.
Client result
Dependable senior Microsoft capability integrated into the partner’s delivery structure.
Core outputs
- Defined role, scope and delivery interfaces
- Senior technical contribution under NDA
- Direct stakeholder and delivery-team communication
- Documentation and practical handover by default
Format: Flexible European B2B engagement
View full engagementAudit service
Need evidence before choosing a remediation project?
An evidence-based review of Microsoft Cloud configuration, operational risk, ownership and support readiness with prioritized remediation actions.
Explore the audit serviceAudit outputs
- Agreed audit scope and evidence request
- Risk register with severity, context and recommended action
- Executive summary for decision-makers
- Technical findings and prioritized remediation roadmap
Need help choosing?
Start with the situation, not the service name
Describe what is changing, what is not working, the expected result and the timeline. Enki Tech will identify the most useful engagement route.